Corporate Leavers - The Cost of Employee Turnover Due to Unfairness

The Corporate Leavers Survey

What happens when an Arab telecommunications professional is jokingly asked if he participated in any terrorism? Or when an African-American lawyer is mistaken for another black lawyer at the firm? What is the effect when a lesbian professional learns that her employer covers pet insurance for rats, pigs and snakes but does not offer domestic partner benefits? What about when a Latina information technology professional is told that she is too "ethnic" to be taken seriously?

They leave.


The Corporate Leavers Survey shows that each year more than 2 million professionals and managers - representing $64 billion on an annual basis - leave their jobs solely because of unfairness. The Survey takes an in-depth look at: (1) the effect of unfairness upon an employee's decision to leave their employer, (2) the financial cost of unfairness, including the damage to reputation amongst potential employees and clients and (3) what, if anything, employers could have done to keep employees who left due to unfairness.

The Corporate Leavers Survey findings include:

  • People of color are three times more likely to leave solely because of unfairness as compared to heterosexual Caucasian men. Gay and lesbian professionals are two times more likely to leave solely because of unfairness as compared to heterosexual Caucasian men.

  • The behaviors which are most likely to prompt someone to quit are: (1) being asked to attend extra recruiting or community related events because of one's race, gender, religion or sexual orientation, (2) being passed over for a promotion due to one's personal characteristics, (3) being publicly humiliated and (4) being compared to a terrorist in a joking or serious manner.

  • More than one-fourth (27%) of respondents who experienced unfairness at work within the past year said their experience strongly discouraged them from recommending their employer to other potential employees. Similarly, 13% of these same respondents said their experience strongly discouraged them from recommending their employers products or services to others.

  • Responses concerning what employers could have done to keep them varied across demographic groups. Almost half of gay and lesbian professionals and managers said that if their employer offered more or better benefits they would have very likely stayed. In comparison, 34% of people of color said they would have very likely stayed if their employer had offered better managers who recognized their abilities.